Check which works better for you by switching between networks in your smartphone settings.Īnother simple step you can take is ensuring you’re not overloading your computer with tasks when you’re Skyping. If you’re on a mobile device, you might find that 4G works faster for you than a Wi-Fi connection, although be very careful if you’ve got a mobile data limit. Make sure your device is still and that you’re in a relatively quiet environment. If you’re carrying your device around with you while Skyping, it’s going to affect the quality of the call. It’s another pretty obvious tip, but it’s really important. You will also need to click on the camera icon to ensure your friend can see you. Check the microphone icon on the bottom of the screen if you’ve got the mute function activated, then that’s why the person on the other end of the line can’t hear you.
Frozen images, broken speech…it’s not exactly ideal for a good catch-up, is it? Fortunately, there are a few ways you can improve the service you receive.īefore you get frustrated with Skype, check your call settings, as this might be why you can’t see or hear your friend (or they can’t see or hear you). There’s nothing more frustrating than setting up a conversation with a friend or family member on Skype and the video quality being poor. How do I improve the quality of my Skype call?
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