(The name may be different in different parts of the world.) Navigate to the location where you downloaded the file then double click it to run the installation. Germany recently passed the Fair Consumer Contracts Act (FCCA), the various provisions of which have become active at different points throughout 20, but most came into effect in October 2021. Download and installation Go to the TeamViewer web page and press the Download TeamViewer button and follow the instructions to save the setup file, Teamviewsetupen.exe. via an intuitive web client, or by downloading the iOS or Android mobile app. Run safe, secure, worry-free virtual meetings. With remote desktop software such as TeamViewer, staff members can access. When users click to accept TeamViewer’s T&Cs, they agree to the automatic renewal policy which stipulates that customers must write to the software vendor within 28 days of their contract ending in order to cancel their services, the invoice read.Ĭommenting on the incident in an online discussion, onlookers described TeamViewer’s policy as “predatory” while others debated the legality of the situation.ĮU member states have different laws and regulations for consumer contracts so the rules that apply in one country may not apply in another - they are not harmonised across the Union. Simplified online meeting software with enterprise-grade security perfect. In an invoice sent to the aggrieved customer, which paid for a 12-month license up-front and supposedly no longer, TeamViewer revealed that the agreement was made in the small print of its terms and conditions (T&Cs).
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