Reboot the power to the computer and Brother machine and try searching again. Try other available USB ports on your computer. We recommend a USB type A/B cable, that is no longer than 6 feet. Don't use any hubs, docking stations, or other pass-through devices. Verify that the USB cable is directly connected from the Brother machine to an available port on your computer. The latest software and drivers are available from. Make sure that the software has been installed. Reboot the power to the computer and Brother machine. C ontact the Network Admin or Router Manufacturer for support. If this is the case, you must choose one type of connection and disable the other. The two computers dont even have to be the same type, so for example you can use VNC to view a. For example the computer is wired and wireless to the same router or has two wireless connections. VNC is remote access and control software which allows you to view and fully interact with one computer desktop (the 'VNC Connect') using a simple program (the 'VNC viewer') on another computer desktop or mobile device anywhere on the Internet. Make sure that your computer does not have two or more active network connections. If you discover that your firewall is preventing the iPrint&Scan from find the machine, please contact your firewall manufacturer for assistance allowing the communication. If you're using a firewall, temporarily disable it to make sure that it's not blocking communication between the Brother machine and the computer. Verify that the machine and computer are connected to the same network. In the test i have compared behavior of NoMachine and Jump Desktop with different latency from 100ms to 400 ms. Make sure that the machine is turned on.
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